Best Practices

A few weeks ago, we started the series “Rethinking Your Fraud Approach” to explore tactics you can use to mitigate the growing fraud problem post-coronavirus. Not only has COVID-19 [...]

Our last two installments of “Rethinking Your Fraud Approach” have focused on how to leverage the data you’ve already collected about your customers to mitigate fraud. Network analytics and [...]

A couple months ago, we discussed how the Fraud Operations team at Enova is combating account takeover. As every business that has a contact center and offers an online account to their customers [...]

In our last installment of “Rethinking Your Fraud Approach,” we examined one tactic—the application of network analysis—for using data you’ve already collected to mitigate fraud against your [...]

According to the FTC, coronavirus-related fraud complaints now account for over $20MM in fraud losses. This is likely to increase as many states have extended their shelter-in-place policies, [...]

Recently we explored the “COVID-19 fraud effect”—that is, how the new shelter-in-place orders to curb the spread of the virus has boosted time people spend online. With more consumer time online [...]